Frequently Asked Questions

How long does delivery take?

Most orders are delivered within 3–7 business days.

Do you offer Cash on Delivery (COD)?

Availability of Cash on Delivery depends on your location and will be shown during checkout.

Can I track my order?

Yes. Once your order is shipped, you’ll receive a tracking number via email or SMS.

Can I return my order?

Yes. Returns are accepted within 7 days for damaged, defective, or incorrect products. Please refer to our Returns & Refunds Policy.

How can I contact customer support?

You can reach us via email at info@rococostately.com or through our Contact Us page.

Are your products machine washable?

Most of our products are machine washable. Please follow the wash care instructions mentioned on the product page or label.

Do you offer wholesale or bulk orders?

Yes. We welcome bulk and wholesale inquiries. Please contact our support team for pricing and availability.

Is online payment secure?

Yes. We use trusted and secure payment gateways to protect your payment information.

Can I cancel my order?

Orders can be cancelled before they are shipped. Once dispatched, cancellation is no longer possible.

What products do you offer?

Rococo & Stately offers premium home textile products including bedsheets, quilts, comforters, blankets, towels, bath mats, table linen, and other home furnishing essentials.

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